Ismaila Akor

Information Management & Operations Specialist

Abuja, NG.

About

Highly analytical and results-driven professional with a Master's in Information Management and a Bachelor's in Library and Information Technology, seeking to leverage expertise in operational efficiency, project coordination, and ICT support. Proven ability to streamline processes, analyze data, and implement technology solutions to enhance organizational performance and drive business improvements.

Work

KPMG (Klynveld Peat Marwick Goerdeler)

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Temporary Project Officer

Abuja, FCT, Nigeria

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Summary

Supported project execution by coordinating survey administration, customer interviews, and administrative tasks for KPMG.

Highlights

Coordinated and prepared for over 15 survey administration briefings, ensuring alignment with project objectives and stakeholder requirements.

Conducted in-depth interviews with 20+ SME banking customers, gathering critical insights that informed project analysis and strategic recommendations.

Administered questionnaires to collect essential data from diverse stakeholders, contributing to comprehensive project reporting and a 10% improvement in data collection efficiency.

Provided flexible administrative and operational support across multiple project phases, ensuring smooth execution and timely completion of ad-hoc tasks.

Alao Printing Press

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Operations Assistant

Abuja, FCT, Nigeria

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Summary

Assisted management in developing and implementing operational standards, evaluating technology trends, and overseeing daily business activities for Alao Printing Press.

Highlights

Supported the development and implementation of new hardware, software, and equipment standards, contributing to a 15% improvement in operational efficiency.

Researched and evaluated emerging IT trends and applications, providing actionable recommendations for technology adoption to enhance business operations and competitiveness.

Contributed to research, planning, and communication efforts for client and management systems, enhancing system functionality and improving user experience.

Oversaw daily business operations, ensuring smooth workflow, efficient task completion, and adherence to production schedules.

Nigerian Shippers' Council (NSC)

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Graduate Assistant

Abuja, FCT, Nigeria

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Summary

Provided essential ICT support and administrative services, ensuring efficient daily operations and effective service delivery for the Nigerian Shippers' Council.

Highlights

Managed daily ICT department operations, ensuring seamless provision of essential services and resolving technical issues for over 50 staff members.

Generated daily memos and weekly reports using Microsoft Office Suite, improving internal communication and record-keeping efficiency by 20%.

Organized and maintained comprehensive paper and electronic filing systems, enhancing document retrieval efficiency by 25% and ensuring data integrity.

Nigerian National Petroleum Cooperation (NNPC)

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Intern

Abuja, FCT, Nigeria

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Summary

Supported the ICT department by conducting research, analyzing data, and documenting communications to facilitate efficient operations for NNPC.

Highlights

Supported daily operations within the ICT department, contributing to the efficient functioning of critical systems and infrastructure.

Conducted thorough research for internal briefs and reports, providing foundational data that informed strategic decision-making and project planning.

Analyzed, recorded, and reported daily deliveries, maintaining accurate logistical records and supporting operational transparency.

Documented all incoming and outgoing memoranda, ensuring organized communication flow and comprehensive record-keeping across multiple departments.

Education

Ahmadu Bello University Zaria

Zaria, Kaduna State, Nigeria
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Master Information Management

Federal University of Technology, Minna

Minna, Niger State, Nigeria
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Bachelor of Technology Library and Information Technology Grade: Second Class Upper Division

Skills

Information Management

Data Analysis, Documentation, Record Keeping, Information Systems, Research.

Project Coordination

Administrative Support, Task Management, Stakeholder Communication, Survey Administration.

Operations Management

Process Improvement, Operational Efficiency, Workflow Optimization, Technology Evaluation.

ICT Support

Technical Support, System Maintenance, Hardware/Software Standards, Microsoft Office Suite.